Return Policy
Thank you for your purchase. We hope you are satisfy with your products. However, if you are not completely satisfied with your products for any reason, within seven days you may return it to us for store credit or an exchange. Please note that there will be 15% handling fee. Please see below for more information on our return policy.
Please not there will be no refunds on any return software.
Return process
To return an item, please email customer service at info@mcsqr.co.za to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, write it on your invoice. Place the invoice and items securely in its original box. Courier your return to the address provided.
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method.
Return address
MCSQR (PTY) Ltd
Attn: Returns
RMA #
238 Dewar Street
Pretoria, Derdepoort, Gauteng,
0035, South Africa
Refunds
After receiving your box, we will inspecting the condition of your item. If the product is still in the original condition we will gladly exchange it or load the credit on your account. We will notify you by email with in 7 days after receipt of your return.
Exceptions
For defective products, please contact us at the customer service number below to arrange an exchange. Kindly note that no printed items will be refunded or replaces under any circumstances. Also note that MCSQR Pty ltd is not liable for any losses in the production proses. Kindly note we will not credit any courier cost, from or to MCSQR PTY Ltd.
Questions
If you have any questions concerning our return policy, please contact us at:
012 567 7546
info@mcsqr.co.za